Hardware Terms of Sale

1. PRICES AND TAXES. Unless otherwise stated in writing by WebHawk®India,

  • all quoted prices expire in accordance with the quote provided by WebHawk®India, and

  • all quoted prices are exclusive of transportation, insurance, central, state, local, excise, value-added, use, sales, property (ad valorem) and similar taxes or duties now in force or hereafter enacted.

Buyer agrees to pay the invoice for all Hardware purchased pursuant to the quote. Buyer will pay all taxes, fees or charges of any nature whatsoever imposed by any governmental authority on, or measured by, the transaction between Buyer and WebHawk®India. If WebHawk®India is required to collect the foregoing, such amounts will be separately stated on the invoice, and must be paid by Buyer unless Buyer provides WebHawk®India with a valid tax exemption certificate authorized by the appropriate taxing authority. Buyer agrees to provide WebHawk®India with a valid resale certificate for the Hardware purchased for resale.

2. DELIVERY. At the time Hardware is picked up by the common carrier from a WebHawk®India location it is delivered, and title and risk of loss passes to Buyer.


3. SHIPMENT. All payments are due net thirty (n/30) days from the date of invoice. Past due invoices are subject to a monthly charge equal to the lesser of one and one-half percent (1.5%) per month, or the highest rate of interest permitted by law. If any invoice remains unpaid after sixty (60) days from the invoice date, notwithstanding any agreement or course of dealing between WebHawk®India and Buyer, (i) all subsequent orders will be accepted only on a C.O.D. or cash-with-order basis until satisfactory credit is reestablished at WebHawk®India’s sole discretion, and (ii) WebHawk®India may suspend shipment of any Hardware ordered until all outstanding invoices are paid.


4. TERMS OF PAYMENT.We gather information to determine whether or not the claim of alleged improper use is reasonably credible. This can often be difficult because we do not have visibility into the web, data and messaging enforcement policies implemented by our customers. Once we reasonably believe that a violation may have occurred, we contact the customer. Typically, we explain to the customer what they must do to come into compliance, with the hope that they will make the appropriate changes. Dialogue with the relevant customer usually resolves the issue.

5. SOFTWARE AND PROPRIETARY RIGHTS. All software supplied is proprietary to WebHawk®India and/or its licensors. Use of the software is subject to the terms of the applicable end user agreement. WebHawk®India, its licensors or suppliers retain all proprietary rights in and to any Hardware sold.

6. SALES CONVEY NO LICENSE. Hardware is sold by WebHawk®India subject to the condition that the sale does not convey any license, under any patent claim covering complete equipment, or any assembly, circuit combination, method or process in which any such Hardware are used as components. WebHawk®India and its suppliers reserve all rights under such patent claims.

7. LIMITED WARRANTY. The Hardware limited warranty is provided only to an end user customer for the period set forth in an order that has been accepted by WebHawk®India. The end user customer must be:

  • a Buyer purchasing Hardware directly from WebHawk®India; or
  • an entity purchasing Hardware from a reseller that (i) is a Buyer of Hardware via the WebHawk®India Channel Partner program, or (ii) a reseller that has purchased Hardware from a Buyer who is a distributor. The hardware limited warranty covers defects in materials and workmanship in the WebHawk®India-branded Hardware. The limited warranty does not cover:
  • software, including the operating system and software added to the Hardware, or the reloading of software;
  • non-WebHawk®India branded products and accessories;
  • problems resulting from (i) external causes such as accident, abuse, misuse, or problems with electrical power, (ii) servicing not authorized by WebHawk®India, (iii) usage that is not in accordance with product instructions, (iv) failure to follow the product instructions or failure to perform preventive maintenance, (v) problems caused by using accessories, parts, or components not supplied by WebHawk®India;
  • problems resulting from (i) external causes such as accident, abuse, misuse, or problems with electrical power, (ii) servicing not authorized by WebHawk®India, (iii) usage that is not in accordance with product instructions, (iv) failure to follow the product instructions or failure to perform preventive maintenance, (v) problems caused by using accessories, parts, or components not supplied by WebHawk®India;
  • products with missing or altered service tags or serial numbers. WebHawk®INDIA’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT OF THE HARDWARE AS SET FORTH IN THIS WARRANTY STATEMENT. EXCEPT AS PROVIDED ABOVE, WebHawk®INDIA AND ITS SUPPLIERS MAKE NO, AND HEREBY DISCLAIM ALL OTHER, WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. LIMITATION OF LIABILITY. Neither WebHawk®India nor its suppliers will be liable for any loss, damages or penalty resulting from delay in delivery when such delay is due to causes beyond the reasonable control of WebHawk®India, including but not limited to supplier delay, force majeure, act of God, labor unrest, fire, explosion or earthquake. In any such event, the delivery date will be deemed extended for a period equal to the delay. WebHawk®INDIA’S AND ITS SUPPLIERS’ LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT AND/OR SALE WILL BE LIMITED TO THE REFUND OF THE HARDWARE PURCHASE PRICE. IN NO EVENT WILL WebHawk®INDIA OR ITS SUPPLIERS BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE HARDWARE BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFIT) WHETHER OR NOT WebHawk®INDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY ARISING OUT OF THIS AGREEMENT. THIS EXCLUSION INCLUDES ANY LIABILITY THAT MAY ARISE OUT OF THIRD-PARTY CLAIMS AGAINST BUYER. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

9. SUBSTITUTIONS AND MODIFICATIONS. WebHawk®India has the right to make substitutions and modifications in the specifications of the Hardware sold, provided that such substitutions or modifications will not materially affect overall product performance.

10. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between WebHawk®India and Buyer and supersedes any other agreements or offers including any purchase order of Buyer. This Agreement may not be modified, supplemented, qualified or interpreted by any trade usage or prior course of dealing not made a part of this Agreement by its express terms. Buyer hereby acknowledges that it has not entered into this Agreement in reliance upon any warranty or representation by any person or entity except for the warranties or representations specifically set forth herein. No modification of this Agreement shall be effective unless in writing signed by both Buyer and WebHawk®India.

11. WAIVER. The failure by WebHawk®India to enforce at any time any of the provisions of this Agreement, to exercise any election or option provided herein, or to require at any time the performance by Buyer of any of the provisions herein will not in any way be construed as a waiver of such provisions.

12. APPLICABLE LAW. Any dispute arising out of or relating to this Agreement or the breach thereof shall be governed by the laws of the India and the laws of the Haryana State for all claims arising. Both parties hereby consent to the exclusive jurisdiction of State of Haryana.

13. ATTORNEYS’ FEES. Buyer shall, at its own expense, pay all import and export licenses and permits, pay customs charges and duty fees, and take all other actions required to accomplish the export and import of the Hardware purchased by Buyer. Buyer understands that WebHawk®India is subject to regulation by agencies of the India government, including the Ministry of Commerce, which prohibits export or diversion of certain technical products to certain countries and to certain parties as designated by the Indian government. Buyer warrants that it will comply in all respects with the export and re-export restrictions including but not limited to those set forth in the export license for every product shipped to Buyer.

14. IMPORT AND EXPORT REQUIREMENTS. Buyer shall, at its own expense, pay all import and export licenses and permits, pay customs charges and duty fees, and take all other actions required to accomplish the export and import of the Hardware purchased by Buyer. Buyer understands that WebHawk®India is subject to regulation by agencies of the India government, including the Ministry of Commerce, which prohibits export or diversion of certain technical products to certain countries and to certain parties as designated by the Indian government. Buyer warrants that it will comply in all respects with the export and re-export restrictions including but not limited to those set forth in the export license for every product shipped to Buyer.